Administrative Functions

Description

Administrative support professionals are the central nervous systems of an office. Their responsibilities are numerous and vital to the operation of their organization. Knowing the best ways to perform office functions will enable administrative support professional to complete their responsibilities efficiently and effectively. This course will present you with information that will help you succeed at your job. It will show you how to manage records, make business travel arrangements, and organize conferences and meetings. It will also introduce you to the automated office environment. Your career as an administrative support professional will benefit from the knowledge and skills presented in "Administrative Functions".

Outline

• Managing Records

  • Identify The Benefits Of Using A Records Management System.

  • Records Management Life Cycle

    • Match The Appropriate Stage Of A Records Management Life Cycle To Its Description.

  • Classification Systems

    • Use The Alphabetic, Numeric, And Alphanumeric Classification Systems To Sort Given Records.

  • Filing Records

    • Determine If All The Basic Steps For Filing Are Followed, In A Given Scenario.

     

• Business Travel Arrangements

  • Identify The Benefits Of Knowing How To Effectively Plan Business Travel.

  • Planning The Trip

    • Choose The Best Course Of Action For Planning A Business Trip, Given An Administrative Scenario.

  • International Travel

    • Identify The Main Considerations For International Travel That Go Beyond Regular Business Trip Arrangements.

     

• Conferences And Meetings

  • Identify The Value Of Knowing How To Plan And Participate In Business Conferences And Meetings.

  • Planning And Scheduling Meetings And Conferences

    • Determine If An Administrative Assistant Followed The Proper Steps For Planning A Meeting Or Conference In A Given Scenario.

  • Recording Meetings

    • Identify The Key Techniques For Recording Meetings.

  • Participating In Meetings And Conferences

    • Use Key Techniques For Participating Effectively In A Meeting, In A Given Scenario.

• Using The Automated Office Workstation

  • Identify The Value Of Knowing How To Use An Automated Workstation.

  • Applying Technology To Office Functions

    • Recognize The Stages For Processing Information In An Automated Office.

  • Types Of Software

    • Match The Applications Software To Its Description.

  • Organizing Your Workstation

    • Identify The Most Effective Options For Organizing A Workstation.