Description
The role of the
administrative support professional today reaches far beyond the
dated cliche of the secretary answering phones and filing
documents. Effective administrative support professionals
require an extensive array of skills, including communication,
organizational, managerial, problem-solving, and
conflict-resolution skills. Without such skills, the
administrative support professional risks both his or her
success and the success of his or her boss. The simulation
Essential Skills for Administrative Support Professionals is
designed to provide participants with the opportunity to
practice administrative support skills in a secure, virtual
environment before facing the challenge of an actual, real-world
scenario. Over the course of the simulation, participants will
be tested on the objectives of working effectively to meet your
boss's needs, executing common administrative support tasks,
maintaining an effective relationship with your boss, and
putting your best foot forward. The simulation Essential Skills
for Administrative Support Professionals comprises three
scenarios and is based on the SkillSoft Series "Administrative
Professionals." Links are provided throughout the simulation to
the following SkillSoft courses: ad_01_a01_bs_enus,
ad_01_a02_bs_enus, ad_01_a03_bs_enus, ad_01_a04_bs_enus, and
ad_01_a05_bs_enus.
