Description
Regardless of the
industry you work in, the organization you work for, or the boss
you have, as an administrative support professional, almost all
of the tasks you perform on a daily basis require, in some way,
interaction with others. Effectively interacting with others
results in trust, improved morale, and respect between you and
your colleagues, which in turn results in your ability to get
the feedback, information, and help you need to effectively
perform in your role. This course addresses the skills
administrative support professionals require to be able to
interact effectively with others. Specifically, you will be
introduced to the benefits of being a supportive colleague,
including some best practices for doing so. You will also be
introduced to techniques to use to ask for help from colleagues
in a respectful and proactive way in order to accomplish your
goals. Finally, the course covers some techniques to help you
deal with criticism, including how to react to and act on it
constructively.
