Jan
26
Written by:
Chris Osborn
1/26/2011 11:25
AM
Today's Post
Written by
Shannon Kluczny,
VP of Client
Services,
BizLibrary
Organizations
today are under
tremendous
pressure to
become more
effective with
the increase in
competition. In
today's
fast-changing
work
environment,
employees must
produce more
with fewer
resources. While
they find
themselves under
intense pressure
to perform, they
often receive
little guidance
as their roles
evolve.
Coaching is
leading. Once
you recognize
the tools and
process, you
will find it is
the most
powerful form of
internal
leadership you
can practice.
Individuals that
exhibit proper
coaching skills
can motivate
employees and
work with both
bosses and peers
in a manner that
reduces tension
and enhances
productivity.
The skills are
in all of us.
Coaching is not
a practice
restricted to
external experts
or providers.
Below is a top
ten list of
skills that have
been exhibited
by great
coaches:
1. Clarity —
the ability to
give and receive
accurate
communication
2. Supportiveness
— the commitment
to stand with
and behind team
members
3. Confidence
building — a
personal
commitment to
build and
sustain the
self-image of
each team member
4. Mutuality — a
partnership
orientation
where everyone
wins or no one
wins
5. Perspective —
it takes a total
focus on the
entire business
enterprise
6. Risk — the
encouragement of
innovation and
effort that
reduces
punishment for
mistakes and
fosters learning
by doing
7. Patience —
the ability to
go beyond the
short-term
business focus
to a view of
time and
performance that
balances
long-term gain
and business
imperatives
8. Involvement
— the will to
display a
genuine interest
in learning
about
individuals in
order to know
what incentives,
concerns and
actions will
inspire them
9. Confidentiality
— an
understanding to
protect the
information of
all team
interactions and
cause a sense of
trust and
comfort with the
individuals
10. Respect — a
true giving and
receiving of
high regard to
and from
employees and
seeing them as
individuals and
unique members
of the team
In addition to
skills necessary
for a successful
coaching
relationship,
there are also
processes and
procedures that
can be followed
to ensure
maximum results.
Check back for
an upcoming post
on the coaching
process.
